Did You Get My Resume?

Google the phrases job hunt and black hole and you'll turn up 55,700 results. The reason for this confluence of terms, as any job hunter will tell you, is that applying for a position increasingly involves two phases.

Recruiters say the percentage of online applications viewed by an actual human being ranges from 5% to 25%. And while it drives job hunters crazy, there's a good reason companies use so-called applicant-tracking systems to screen and rank candidates.